WPChat - Livechat Customer Support Suite 1.2.0
Does "WPChat - Livechat Customer Support Suite" work with WordPress 6.9 and PHP 8.1.12? A smoke test was performed on .
Summary
Errors
| 36 | Unrecognized messages in the PHP error log |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 226.04 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
0.085 seconds
The average page load time increased by this amount after activating the plugin.
Environment
| WordPress version | 6.9 |
|---|---|
| PHP version | 8.1.12 |
| MySQL version | 10.6.10 |
| PHP memory limit | 512M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 5,000+ |
| WordPress.org page | https://wordpress.org/plugins/smashballoon-wpchat-livechat-customer-support/ |
| Badges |
|
Pages 3
WPChat ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=wp-chat |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=smashballoon-wpchat-livechat-customer-support%2Fwp-chat.php&plugin_status=all&paged=1&s&_wpnonce=68ffc50fd8 |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 1.105 s |
| Memory usage | 3.88 MiB |
| JS errors | None |
| Resource errors | None |
WPChat
| URL | /wp-admin/admin.php?page=wp-chat |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.476 s |
| Memory usage | 3.88 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.332 s |
| Memory usage | 4.25 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.509 s | 1.089 s | +0.580 s | 3.77 MiB | 3.92 MiB | + 152.35 KiB |
| /wp-admin/edit.php | 0.359 s | 0.469 s | +0.110 s | 3.78 MiB | 3.97 MiB | + 197.76 KiB |
| /wp-admin/post-new.php | 0.860 s | 1.008 s | +0.148 s | 6.3 MiB | 6.86 MiB | + 571.09 KiB |
| /wp-admin/upload.php | 0.666 s | 0.488 s | -0.178 s | 3.74 MiB | 3.87 MiB | + 135.27 KiB |
| /wp-admin/options-writing.php | 0.328 s | 0.351 s | +0.023 s | 3.71 MiB | 3.84 MiB | + 138.95 KiB |
| /wp-admin/media-new.php | 0.529 s | 0.611 s | +0.082 s | 3.7 MiB | 3.84 MiB | + 147.15 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.432 s | 0.368 s | -0.064 s | 3.71 MiB | 3.87 MiB | + 157.82 KiB |
| /wp-admin/post-new.php?post_type=page | 0.704 s | 0.823 s | +0.119 s | 6.29 MiB | 6.85 MiB | + 564.58 KiB |
| /wp-admin/options-discussion.php | 0.351 s | 0.423 s | +0.072 s | 3.71 MiB | 3.84 MiB | + 135.45 KiB |
| /wp-admin/edit-comments.php | 0.331 s | 0.394 s | +0.063 s | 3.73 MiB | 3.86 MiB | + 134.95 KiB |
| / | 0.417 s | 0.400 s | -0.017 s | 4.1 MiB | 4.25 MiB | + 151.11 KiB |
| Average | 0.499 s | 0.584 s | +0.085 s | 4.23 MiB | 4.45 MiB | + 226.04 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| JSX | 41.3% | 13,895 | 1,630 | 178 | |
| PHP | 37.3% | 12,551 | 6,298 | 96 | |
| JavaScript | 13.5% | 4,521 | 1,082 | 270 | |
| PO File | 6.4% | 2,158 | 1,241 | 1 | |
| CSS | 1.1% | 355 | 10 | 4 | |
| JSON | 0.3% | 97 | 0 | 3 | |
| XML | 0.0% | 16 | 34 | 1 | |
| HTML | 0.0% | 13 | 0 | 1 | |
| Total | 33,606 | 10,295 | 554 | ||
PHP Code Analysis | More results »
| Lines of code | 12,363 |
|---|---|
| Total complexity | 1,798 |
| Median class complexity | 15.5 |
| Median method complexity | 2.0 |
| Most complex class | SmashBalloon\WPChat\Common\Services\VectorEmbeddingService |
| Most complex function | SmashBalloon\WPChat\Common\RestAPI\AnalyticsEndpoint::checkAnalyticsBatchPermission() |
| Classes | 74 |
|---|---|
| Methods | 659 |
| Functions | 1 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 8
- wp_wpchat_agent_daily_summary
- wp_wpchat_agents
- wp_wpchat_analytics
- wp_wpchat_daily_site_summary
- wp_wpchat_faq_daily_summary
- wp_wpchat_faqs
- wp_wpchat_hourly_site_summary
- wp_wpchat_migrations
PHP Error Log 36 lines
[18-Dec-2025 16:55:47 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: yes, Enqueued: yes
[18-Dec-2025 16:55:47 UTC] [WPChat] Current locale: en_US
[18-Dec-2025 16:55:47 UTC] [WPChat] Checking translations - Handle: wp-chat-frontend, Registered: yes, Enqueued: yes
[18-Dec-2025 16:55:47 UTC] [WPChat] Current locale: en_US
[18-Dec-2025 16:55:48 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:48 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:49 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: yes, Enqueued: yes
[18-Dec-2025 16:55:49 UTC] [WPChat] Current locale: en_US
[18-Dec-2025 16:55:50 UTC] [WPChat] Checking translations - Handle: wp-chat-frontend, Registered: yes, Enqueued: yes
[18-Dec-2025 16:55:50 UTC] [WPChat] Current locale: en_US
[18-Dec-2025 16:55:51 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:51 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:52 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:52 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:53 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:53 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:56 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:56 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:56 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:56 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:57 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:57 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:58 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:58 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:55:58 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:55:58 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:56:01 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:56:01 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:56:01 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:56:01 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:56:02 UTC] [WPChat] Checking translations - Handle: wp-chat-frontend, Registered: yes, Enqueued: yes
[18-Dec-2025 16:56:02 UTC] [WPChat] Current locale: en_US
[18-Dec-2025 16:56:02 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:56:02 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[18-Dec-2025 16:56:03 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[18-Dec-2025 16:56:03 UTC] [WPChat] Script wp-chat-admin not enqueued yet