WPChat - Livechat Customer Support Suite 1.3.0
Does "WPChat - Livechat Customer Support Suite" work with WordPress 6.9.1 and PHP 8.1.12? A smoke test was performed on .
Summary
Errors
| 34 | Unrecognized messages in the PHP error log |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 225.97 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
| WordPress version | 6.9.1 |
|---|---|
| PHP version | 8.1.12 |
| MySQL version | 10.6.10 |
| PHP memory limit | 512M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 5,000+ |
| WordPress.org page | https://wordpress.org/plugins/smashballoon-wpchat-livechat-customer-support/ |
| Badges |
|
Pages 3
WPChat ‹ Test site — WordPress
| URL | /wp-admin/admin.php?page=wp-chat |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=smashballoon-wpchat-livechat-customer-support%2Fwp-chat.php&plugin_status=all&paged=1&s&_wpnonce=86c04622dd |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.937 s |
| Memory usage | 3.89 MiB |
| JS errors | None |
| Resource errors | None |
WPChat
| URL | /wp-admin/admin.php?page=wp-chat |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.423 s |
| Memory usage | 3.88 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.391 s |
| Memory usage | 4.26 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 0.397 s | 0.338 s | -0.059 s | 3.78 MiB | 3.93 MiB | + 152.48 KiB |
| /wp-admin/edit.php | 0.335 s | 0.402 s | +0.067 s | 3.78 MiB | 3.98 MiB | + 197.89 KiB |
| /wp-admin/post-new.php | 0.855 s | 0.786 s | -0.069 s | 6.31 MiB | 6.86 MiB | + 569.87 KiB |
| /wp-admin/upload.php | 0.607 s | 0.451 s | -0.156 s | 3.74 MiB | 3.87 MiB | + 135.41 KiB |
| /wp-admin/options-writing.php | 0.340 s | 0.297 s | -0.043 s | 3.71 MiB | 3.85 MiB | + 139.09 KiB |
| /wp-admin/media-new.php | 0.520 s | 0.296 s | -0.224 s | 3.7 MiB | 3.85 MiB | + 147.28 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.293 s | 0.422 s | +0.129 s | 3.72 MiB | 3.87 MiB | + 157.95 KiB |
| /wp-admin/post-new.php?post_type=page | 0.800 s | 0.699 s | -0.101 s | 6.3 MiB | 6.85 MiB | + 563.35 KiB |
| /wp-admin/options-discussion.php | 0.337 s | 0.305 s | -0.032 s | 3.72 MiB | 3.85 MiB | + 135.59 KiB |
| /wp-admin/edit-comments.php | 0.305 s | 0.344 s | +0.039 s | 3.74 MiB | 3.87 MiB | + 135.09 KiB |
| / | 0.253 s | 0.304 s | +0.051 s | 4.11 MiB | 4.26 MiB | + 151.66 KiB |
| Average | 0.458 s | 0.422 s | -0.036 s | 4.24 MiB | 4.46 MiB | + 225.97 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| JSX | 42.0% | 14,618 | 1,779 | 183 | |
| PHP | 36.2% | 12,610 | 6,349 | 96 | |
| JavaScript | 14.2% | 4,930 | 1,242 | 279 | |
| PO File | 6.2% | 2,158 | 1,241 | 1 | |
| CSS | 1.0% | 356 | 10 | 4 | |
| JSON | 0.3% | 96 | 0 | 2 | |
| XML | 0.0% | 16 | 34 | 1 | |
| HTML | 0.0% | 13 | 0 | 1 | |
| Total | 34,797 | 10,655 | 567 | ||
PHP Code Analysis | More results »
| Lines of code | 12,422 |
|---|---|
| Total complexity | 1,829 |
| Median class complexity | 16.5 |
| Median method complexity | 2.0 |
| Most complex class | SmashBalloon\WPChat\Common\Services\VectorEmbeddingService |
| Most complex function | SmashBalloon\WPChat\Common\RestAPI\AnalyticsEndpoint::checkAnalyticsBatchPermission() |
| Classes | 74 |
|---|---|
| Methods | 664 |
| Functions | 1 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Database Tables 8
- wp_wpchat_agent_daily_summary
- wp_wpchat_agents
- wp_wpchat_analytics
- wp_wpchat_daily_site_summary
- wp_wpchat_faq_daily_summary
- wp_wpchat_faqs
- wp_wpchat_hourly_site_summary
- wp_wpchat_migrations
PHP Error Log 34 lines
[09-Feb-2026 15:12:57 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: yes, Enqueued: yes
[09-Feb-2026 15:12:57 UTC] [WPChat] Current locale: en_US
[09-Feb-2026 15:12:58 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:12:58 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:12:59 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: yes, Enqueued: yes
[09-Feb-2026 15:12:59 UTC] [WPChat] Current locale: en_US
[09-Feb-2026 15:13:00 UTC] [WPChat] Checking translations - Handle: wp-chat-frontend, Registered: yes, Enqueued: yes
[09-Feb-2026 15:13:00 UTC] [WPChat] Current locale: en_US
[09-Feb-2026 15:13:01 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:01 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:02 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:02 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:02 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:02 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:04 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:04 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:05 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:05 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:05 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:05 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:06 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:06 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:06 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:06 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:08 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:08 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:09 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:09 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:09 UTC] [WPChat] Checking translations - Handle: wp-chat-frontend, Registered: yes, Enqueued: yes
[09-Feb-2026 15:13:09 UTC] [WPChat] Current locale: en_US
[09-Feb-2026 15:13:09 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:09 UTC] [WPChat] Script wp-chat-admin not enqueued yet
[09-Feb-2026 15:13:10 UTC] [WPChat] Checking translations - Handle: wp-chat-admin, Registered: no, Enqueued: no
[09-Feb-2026 15:13:10 UTC] [WPChat] Script wp-chat-admin not enqueued yet