Support Ticket 1.1.0
Does Support Ticket work with WordPress 7.1 and PHP 8.1.12? A smoke test was performed on .
Summary
Errors
| 26 | PHP notices |
| No JavaScript exceptions | |
| All test pages loaded successfully | |
| No resource errors |
Performance
Memory usage: 88.44 KiB
The average PHP memory usage increased by this amount after activating by the plugin.
Page speed impact:
insignificant.
The plugin didn't make the site noticeably slower.
Environment
| WordPress version | 7.1 |
|---|---|
| PHP version | 8.1.12 |
| MySQL version | 10.6.10 |
| PHP memory limit | 512M |
Plugin Info
| Last updated | |
|---|---|
| Active installs | 100+ |
| WordPress.org page | https://wordpress.org/plugins/support-ticket/ |
| Badges |
|
Pages 5
Plugins ‹ Test site — WordPress
| URL | /wp-admin/plugins.php?plugin_status=all&paged=1&s |
|---|---|
| Requested URL | /wp-admin/plugins.php?action=activate&plugin=support-ticket%2Fsupport-ticket.php&plugin_status=all&paged=1&s&_wpnonce=5dfa797d4b |
| Aspect | after-activation |
| HTTP status | 200 |
| Load time | 0.633 s |
| Memory usage | 4.34 MiB |
| JS errors | None |
| Resource errors | None |
Tickets
| URL | /wp-admin/admin.php?page=sts |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.528 s |
| Memory usage | 4.3 MiB |
| JS errors | None |
| Resource errors | None |
Tickets → New Ticket
| URL | /wp-admin/admin.php?page=sts-new |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.677 s |
| Memory usage | 4.3 MiB |
| JS errors | None |
| Resource errors | None |
Tickets → Settings
| URL | /wp-admin/admin.php?page=sts-settings |
|---|---|
| Aspect | menu-item |
| HTTP status | 200 |
| Load time | 0.596 s |
| Memory usage | 4.3 MiB |
| JS errors | None |
| Resource errors | None |
Test site – Just another WordPress site
| URL | / |
|---|---|
| Aspect | front-page |
| HTTP status | 200 |
| Load time | 0.245 s |
| Memory usage | 4.69 MiB |
| JS errors | None |
| Resource errors | None |
Benchmark
| URL | Load time | Memory usage | ||||
|---|---|---|---|---|---|---|
| Inactive | Active | Change | Inactive | Active | Change | |
| /wp-admin/index.php | 1.469 s | 0.665 s | -0.804 s | 4.23 MiB | 4.32 MiB | + 94.2 KiB |
| /wp-admin/edit.php | 0.565 s | 0.689 s | +0.124 s | 4.28 MiB | 4.37 MiB | + 94.2 KiB |
| /wp-admin/post-new.php | 2.458 s | 2.017 s | -0.441 s | 6.78 MiB | 6.89 MiB | + 108.17 KiB |
| /wp-admin/upload.php | 1.043 s | 1.051 s | +0.008 s | 4.25 MiB | 4.32 MiB | + 76.73 KiB |
| /wp-admin/options-writing.php | 0.559 s | 0.542 s | -0.017 s | 4.22 MiB | 4.3 MiB | + 80.72 KiB |
| /wp-admin/media-new.php | 0.606 s | 0.715 s | +0.109 s | 4.21 MiB | 4.3 MiB | + 88.92 KiB |
| /wp-admin/edit-tags.php?taxonomy=category | 0.506 s | 0.554 s | +0.048 s | 4.22 MiB | 4.31 MiB | + 94.09 KiB |
| /wp-admin/post-new.php?post_type=page | 1.807 s | 1.997 s | +0.190 s | 6.76 MiB | 6.85 MiB | + 95.23 KiB |
| /wp-admin/options-discussion.php | 1.074 s | 0.985 s | -0.089 s | 4.23 MiB | 4.3 MiB | + 73.28 KiB |
| /wp-admin/edit-comments.php | 0.537 s | 0.547 s | +0.010 s | 4.24 MiB | 4.32 MiB | + 76.79 KiB |
| / | 0.302 s | 0.231 s | -0.071 s | 4.6 MiB | 4.69 MiB | + 90.56 KiB |
| Average | 0.993 s | 0.908 s | -0.085 s | 4.73 MiB | 4.82 MiB | + 88.44 KiB |
Code Statistics
Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.
| Language | % | Lines of code | Comment lines | Files | |
|---|---|---|---|---|---|
| PHP | 62.6% | 2,245 | 1,045 | 33 | |
| PO File | 20.2% | 726 | 402 | 3 | |
| CSS | 7.5% | 269 | 0 | 1 | |
| SVG | 4.9% | 177 | 2 | 2 | |
| JavaScript | 3.5% | 126 | 23 | 1 | |
| HTML | 1.2% | 44 | 0 | 1 | |
| Total | 3,587 | 1,472 | 41 | ||
PHP Code Analysis | More results »
| Lines of code | 1,962 |
|---|---|
| Total complexity | 341 |
| Median class complexity | 14.0 |
| Median method complexity | 1.0 |
| Most complex class | STS_Tickets_Table |
| Most complex function | sts_action_ticket_create() |
| Classes | 5 |
|---|---|
| Methods | 31 |
| Functions | 63 |
Additions
Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.
Custom Post Types 1
| ID | Name |
|---|---|
| ticket | Ticket |
Roles 2
| ID | Name |
|---|---|
| ticket-user | Ticket User |
| ticket-agent | Ticket Agent |
Capabilities 6
- read_own_tickets
- read_assigned_tickets
- read_other_tickets
- delete_other_tickets
- update_tickets
- assign_agent_to_ticket
PHP Error Log 26 lines
[11-Sep-2026 09:32:59 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:00 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:01 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:02 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:04 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:05 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:06 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:07 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:07 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:07 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:10 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:11 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:11 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:11 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:12 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:13 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:15 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:16 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:16 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:16 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:16 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:17 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:17 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:17 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:18 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260
[11-Sep-2026 09:33:19 UTC] PHP Notice: Function _load_textdomain_just_in_time was called <strong>incorrectly</strong>. Translation loading for the <code>support-ticket</code> domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the <code>init</code> action or later. Please see <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 6.7.0.) in /wp-includes/functions.php on line 6260