Report - SupportCandy 3.3.7

Does SupportCandy work with WordPress 6.8.2 and PHP 8.1.12? A smoke test was performed on 2025-08-29 10:33:46 UTC.

Summary

Errors

	No PHP errors, warnings or notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors
	Looks good! No problems were detected.

Performance

Memory usage: 1.6 MiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	6.8.2
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2026-06-30T15:41:00+00:00
Active installs	10,000+
WordPress.org page	https://wordpress.org/plugins/supportcandy/
Badges	Get badge code

Pages 12

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=supportcandy%2Fsupportcandy.php&plugin_status=all&paged=1&s&_wpnonce=9cb36e54ea
Aspect	after-activation
HTTP status	200
Load time	1.479 s
Memory usage	3.74 MiB
JS errors	None
Resource errors	None

Support

URL	/wp-admin/admin.php?page=wpsc-tickets&section=ticket-list
Requested URL	/wp-admin/admin.php?page=wpsc-tickets
Aspect	menu-item
HTTP status	200
Load time	0.780 s
Memory usage	5.07 MiB
JS errors	None
Resource errors	None

Support → Customers

URL	/wp-admin/admin.php?page=wpsc-customers
Aspect	menu-item
HTTP status	200
Load time	0.323 s
Memory usage	5.06 MiB
JS errors	None
Resource errors	None

Support → Support Agents

URL	/wp-admin/admin.php?page=wpsc-support-agents
Aspect	menu-item
HTTP status	200
Load time	0.268 s
Memory usage	5.08 MiB
JS errors	None
Resource errors	None

Support → Custom Fields

URL	/wp-admin/admin.php?page=wpsc-ticket-form
Aspect	menu-item
HTTP status	200
Load time	0.256 s
Memory usage	5.08 MiB
JS errors	None
Resource errors	None

Support → Ticket List

URL	/wp-admin/admin.php?page=wpsc-ticket-list
Aspect	menu-item
HTTP status	200
Load time	0.245 s
Memory usage	5.08 MiB
JS errors	None
Resource errors	None

Support → Email Notifications

URL	/wp-admin/admin.php?page=wpsc-email-notifications&section=general-settings
Requested URL	/wp-admin/admin.php?page=wpsc-email-notifications
Aspect	menu-item
HTTP status	200
Load time	0.448 s
Memory usage	5.08 MiB
JS errors	None
Resource errors	None

Support → Settings

URL	/wp-admin/admin.php?page=wpsc-settings
Aspect	menu-item
HTTP status	200
Load time	0.298 s
Memory usage	5.09 MiB
JS errors	None
Resource errors	None

Support → Licenses

URL	/wp-admin/admin.php?page=wpsc-license
Aspect	menu-item
HTTP status	200
Load time	0.264 s
Memory usage	5.06 MiB
JS errors	None
Resource errors	None

Support → Pro Features

URL	/wp-admin/admin.php?page=wpsc-add-ons
Aspect	menu-item
HTTP status	200
Load time	0.524 s
Memory usage	5.06 MiB
JS errors	None
Resource errors	None

Support → Other Plugins

URL	/wp-admin/admin.php?page=wpsc-other-plugins
Aspect	menu-item
HTTP status	200
Load time	0.388 s
Memory usage	5.06 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.448 s
Memory usage	4.99 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.400 s	0.419 s	+0.019 s	3.51 MiB	5.07 MiB	+ 1.56 MiB
/wp-admin/edit.php	0.209 s	0.231 s	+0.022 s	3.57 MiB	5.15 MiB	+ 1.58 MiB
/wp-admin/post-new.php	0.907 s	1.396 s	+0.489 s	6.06 MiB	7.88 MiB	+ 1.82 MiB
/wp-admin/upload.php	0.638 s	0.474 s	-0.164 s	3.52 MiB	5.07 MiB	+ 1.54 MiB
/wp-admin/options-writing.php	0.227 s	0.245 s	+0.018 s	3.5 MiB	5.05 MiB	+ 1.55 MiB
/wp-admin/media-new.php	0.271 s	0.300 s	+0.029 s	3.49 MiB	5.05 MiB	+ 1.55 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.195 s	0.226 s	+0.031 s	3.5 MiB	5.07 MiB	+ 1.56 MiB
/wp-admin/post-new.php?post_type=page	1.121 s	0.769 s	-0.352 s	6.05 MiB	7.87 MiB	+ 1.82 MiB
/wp-admin/options-discussion.php	0.314 s	0.290 s	-0.024 s	3.5 MiB	5.05 MiB	+ 1.54 MiB
/wp-admin/edit-comments.php	0.429 s	0.237 s	-0.192 s	3.52 MiB	5.07 MiB	+ 1.54 MiB
/	0.303 s	0.604 s	+0.301 s	3.5 MiB	4.99 MiB	+ 1.49 MiB
Average	0.456 s	0.472 s	+0.016 s	3.98 MiB	5.57 MiB	+ 1.6 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

PO File

JavaScript

Language		%	Lines of code	Comment lines	Files
	PHP	54.5%	78,488	23,559	208
	PO File	23.3%	33,573	70,231	21
	JavaScript	17.2%	24,732	6,436	156
	CSS	4.4%	6,285	156	11
	SVG	0.3%	434	2	56
	Markdown	0.2%	319	0	6
	JSON	0.1%	123	0	3
Total			143,954	100,384	461

PHP Code Analysis | More results »

Lines of code	79,789
Total complexity	13,379
Median class complexity	40.0
Median method complexity	3.0
Most complex class	WPSC_Upgrade_DB_V2
Most complex function	WPSC_Installation::initial_setup()

Classes	201
Methods	2,463
Functions	31

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 18

wp_psmsc_agents
wp_psmsc_attachments
wp_psmsc_categories
wp_psmsc_custom_fields
wp_psmsc_customers
wp_psmsc_email_notifications
wp_psmsc_email_otp
wp_psmsc_holidays
wp_psmsc_logs
wp_psmsc_options
wp_psmsc_priorities
wp_psmsc_scheduled_tasks
wp_psmsc_statuses
wp_psmsc_threads
wp_psmsc_ticket_tags
wp_psmsc_tickets
wp_psmsc_wh_exceptions
wp_psmsc_working_hrs

Options `wp_options` 42

wpsc_current_version
wpsc_db_version
wpsc-agent-roles
wpsc-ap-agent-collision
wpsc-ap-dashboard
wpsc-ap-general
wpsc-ap-individual-ticket
wpsc-ap-modal
wpsc-ap-ticket-list
wpsc-atl-default-filters
wpsc-atl-filter-items
wpsc-atl-list-items
wpsc-ctl-default-filters
wpsc-ctl-filter-items
wpsc-ctl-list-items
wpsc-dashboard-cards
wpsc-dashboard-widgets
wpsc-db-gs-settings
wpsc-email-templates
wpsc-en-general
wpsc-en-guest-login
wpsc-en-user-reg
wpsc-gdpr-settings
wpsc-gs-file-attachments
wpsc-gs-general
wpsc-gs-page-settings
wpsc-gs-thankyou-page-settings
wpsc-ms-advanced-settings
wpsc-recaptcha-settings
wpsc-string-translation
wpsc-te-advanced
wpsc-te-agent
wpsc-te-guest-user
wpsc-te-registered-user
wpsc-term-and-conditions
wpsc-tff
wpsc-ticket-tags-general-settings
wpsc-ticket-widget
wpsc-tl-ms-advanced
wpsc-tl-ms-agent-view
wpsc-tl-ms-customer-view
wpsc-wh-settings

User Metadata `wp_usermeta` 1

1_wpsc_tl_default_filter

PHP Error Log

The log file is empty.

SupportCandy 3.3.7