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3. 3.4.3

SupportCandy 3.4.3

Does SupportCandy work with WordPress 6.9 and PHP 8.1.12? A smoke test was performed on 2025-12-03 15:04:33 UTC.

Summary

Pages 13

Plugins ‹ Test site — WordPress

Support

Support → Archived

Support → Customers

Support → Support Agents

Support → Custom Fields

Support → Ticket List

Support → Email Notifications

Support → Settings

Support → Licenses

Support → Pro Features

Support → Other Plugins

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.479 s	0.450 s	-0.029 s	3.77 MiB	5.46 MiB	+ 1.68 MiB
/wp-admin/edit.php	0.374 s	0.338 s	-0.036 s	3.78 MiB	5.44 MiB	+ 1.67 MiB
/wp-admin/post-new.php	0.931 s	0.933 s	+0.002 s	6.3 MiB	8.18 MiB	+ 1.88 MiB
/wp-admin/upload.php	0.502 s	0.595 s	+0.093 s	3.74 MiB	5.34 MiB	+ 1.61 MiB
/wp-admin/options-writing.php	0.362 s	0.340 s	-0.022 s	3.71 MiB	5.31 MiB	+ 1.6 MiB
/wp-admin/media-new.php	0.538 s	0.550 s	+0.012 s	3.7 MiB	5.31 MiB	+ 1.61 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.328 s	0.322 s	-0.006 s	3.71 MiB	5.34 MiB	+ 1.62 MiB
/wp-admin/post-new.php?post_type=page	1.009 s	0.695 s	-0.314 s	6.29 MiB	8.17 MiB	+ 1.87 MiB
/wp-admin/options-discussion.php	0.337 s	0.388 s	+0.051 s	3.71 MiB	5.31 MiB	+ 1.6 MiB
/wp-admin/edit-comments.php	0.333 s	0.333 s	+0.000 s	3.73 MiB	5.33 MiB	+ 1.6 MiB
/	0.287 s	0.274 s	-0.013 s	4.1 MiB	5.73 MiB	+ 1.63 MiB
Average	0.498 s	0.474 s	-0.024 s	4.23 MiB	5.9 MiB	+ 1.67 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PHP	55.5%	81,913	24,494	212
	PO File	22.7%	33,516	70,233	21
	JavaScript	16.9%	24,960	6,462	156
	CSS	4.3%	6,285	156	11
	SVG	0.3%	447	2	58
	Markdown	0.2%	319	0	6
	JSON	0.1%	123	0	3
Total			147,563	101,347	467

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 20

• wp_psmsc_agents
• wp_psmsc_archived_threads
• wp_psmsc_archived_tickets
• wp_psmsc_attachments
• wp_psmsc_categories
• wp_psmsc_custom_fields
• wp_psmsc_customers
• wp_psmsc_email_notifications
• wp_psmsc_email_otp
• wp_psmsc_holidays
• wp_psmsc_logs
• wp_psmsc_options
• wp_psmsc_priorities
• wp_psmsc_scheduled_tasks
• wp_psmsc_statuses
• wp_psmsc_threads
• wp_psmsc_ticket_tags
• wp_psmsc_tickets
• wp_psmsc_wh_exceptions
• wp_psmsc_working_hrs

Options wp_options 42

• wpsc_current_version
• wpsc_db_version
• wpsc-agent-roles
• wpsc-ap-agent-collision
• wpsc-ap-dashboard
• wpsc-ap-general
• wpsc-ap-individual-ticket
• wpsc-ap-modal
• wpsc-ap-ticket-list
• wpsc-atl-default-filters
• wpsc-atl-filter-items
• wpsc-atl-list-items
• wpsc-ctl-default-filters
• wpsc-ctl-filter-items
• wpsc-ctl-list-items
• wpsc-dashboard-cards
• wpsc-dashboard-widgets
• wpsc-db-gs-settings
• wpsc-email-templates
• wpsc-en-general
• wpsc-en-guest-login
• wpsc-en-user-reg
• wpsc-gdpr-settings
• wpsc-gs-file-attachments
• wpsc-gs-general
• wpsc-gs-page-settings
• wpsc-gs-thankyou-page-settings
• wpsc-ms-advanced-settings
• wpsc-recaptcha-settings
• wpsc-string-translation
• wpsc-te-advanced
• wpsc-te-agent
• wpsc-te-guest-user
• wpsc-te-registered-user
• wpsc-term-and-conditions
• wpsc-tff
• wpsc-ticket-tags-general-settings
• wpsc-ticket-widget
• wpsc-tl-ms-advanced
• wpsc-tl-ms-agent-view
• wpsc-tl-ms-customer-view
• wpsc-wh-settings

User Metadata wp_usermeta 1

• 1_wpsc_tl_default_filter

PHP Error Log 4 lines

[03-Dec-2025 15:05:11 UTC] PHP Deprecated:  Function WP_Dependencies-&gt;add_data() was called with an argument that is <strong>deprecated</strong> since version 6.9.0! IE conditional comments are ignored by all supported browsers. in /wp-includes/functions.php on line 6131
[03-Dec-2025 15:05:11 UTC] PHP Deprecated:  Function WP_Dependencies-&gt;add_data() was called with an argument that is <strong>deprecated</strong> since version 6.9.0! IE conditional comments are ignored by all supported browsers. in /wp-includes/functions.php on line 6131
[03-Dec-2025 15:05:21 UTC] PHP Deprecated:  Function WP_Dependencies-&gt;add_data() was called with an argument that is <strong>deprecated</strong> since version 6.9.0! IE conditional comments are ignored by all supported browsers. in /wp-includes/functions.php on line 6131
[03-Dec-2025 15:05:21 UTC] PHP Deprecated:  Function WP_Dependencies-&gt;add_data() was called with an argument that is <strong>deprecated</strong> since version 6.9.0! IE conditional comments are ignored by all supported browsers. in /wp-includes/functions.php on line 6131

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