Report - SupportCandy 3.4.6

Does SupportCandy work with WordPress 7.0 and PHP 8.1.12? A smoke test was performed on 2026-05-21 14:26:22 UTC.

Summary

Errors

	No PHP errors, warnings or notices
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors
	Looks good! No problems were detected.

Performance

Memory usage: 1.67 MiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	7.0
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2026-06-30T15:41:00+00:00
Active installs	10,000+
WordPress.org page	https://wordpress.org/plugins/supportcandy/
Badges	Get badge code

Pages 13

Plugins ‹ Test site — WordPress

URL	/wp-admin/plugins.php?plugin_status=all&paged=1&s
Requested URL	/wp-admin/plugins.php?action=activate&plugin=supportcandy%2Fsupportcandy.php&plugin_status=all&paged=1&s&_wpnonce=a5de6ae756
Aspect	after-activation
HTTP status	200
Load time	2.033 s
Memory usage	4.11 MiB
JS errors	None
Resource errors	None

Support

URL	/wp-admin/admin.php?page=wpsc-tickets
Aspect	menu-item
HTTP status	200
Load time	0.999 s
Memory usage	5.54 MiB
JS errors	None
Resource errors	None

Support → Archived

URL	/wp-admin/admin.php?page=wpsc-archive-tickets
Aspect	menu-item
HTTP status	200
Load time	0.821 s
Memory usage	5.53 MiB
JS errors	None
Resource errors	None

Support → Customers

URL	/wp-admin/admin.php?page=wpsc-customers
Aspect	menu-item
HTTP status	200
Load time	0.610 s
Memory usage	5.52 MiB
JS errors	None
Resource errors	None

Support → Support Agents

URL	/wp-admin/admin.php?page=wpsc-support-agents
Aspect	menu-item
HTTP status	200
Load time	0.621 s
Memory usage	5.56 MiB
JS errors	None
Resource errors	None

Support → Custom Fields

URL	/wp-admin/admin.php?page=wpsc-ticket-form
Aspect	menu-item
HTTP status	200
Load time	0.736 s
Memory usage	5.6 MiB
JS errors	None
Resource errors	None

Support → Ticket List

URL	/wp-admin/admin.php?page=wpsc-ticket-list
Aspect	menu-item
HTTP status	200
Load time	0.592 s
Memory usage	5.58 MiB
JS errors	None
Resource errors	None

Support → Email Notifications

URL	/wp-admin/admin.php?page=wpsc-email-notifications
Aspect	menu-item
HTTP status	200
Load time	0.618 s
Memory usage	5.59 MiB
JS errors	None
Resource errors	None

Support → Settings

URL	/wp-admin/admin.php?page=wpsc-settings
Aspect	menu-item
HTTP status	200
Load time	0.739 s
Memory usage	5.63 MiB
JS errors	None
Resource errors	None

Support → Licenses

URL	/wp-admin/admin.php?page=wpsc-license
Aspect	menu-item
HTTP status	200
Load time	0.604 s
Memory usage	5.52 MiB
JS errors	None
Resource errors	None

Support → Pro Features

URL	/wp-admin/admin.php?page=wpsc-add-ons
Aspect	menu-item
HTTP status	200
Load time	0.881 s
Memory usage	5.52 MiB
JS errors	None
Resource errors	None

Support → Other Plugins

URL	/wp-admin/admin.php?page=wpsc-other-plugins
Aspect	menu-item
HTTP status	200
Load time	0.857 s
Memory usage	5.52 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.431 s
Memory usage	5.87 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.674 s	0.670 s	-0.004 s	3.92 MiB	5.62 MiB	+ 1.7 MiB
/wp-admin/edit.php	0.543 s	0.581 s	+0.038 s	3.98 MiB	5.62 MiB	+ 1.63 MiB
/wp-admin/post-new.php	2.089 s	1.929 s	-0.160 s	6.56 MiB	8.35 MiB	+ 1.79 MiB
/wp-admin/upload.php	0.786 s	0.791 s	+0.005 s	3.89 MiB	5.52 MiB	+ 1.63 MiB
/wp-admin/options-writing.php	0.587 s	0.560 s	-0.027 s	3.86 MiB	5.48 MiB	+ 1.62 MiB
/wp-admin/media-new.php	0.945 s	0.726 s	-0.219 s	3.85 MiB	5.48 MiB	+ 1.63 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.544 s	0.552 s	+0.008 s	3.86 MiB	5.54 MiB	+ 1.68 MiB
/wp-admin/post-new.php?post_type=page	1.962 s	1.932 s	-0.030 s	6.55 MiB	8.34 MiB	+ 1.79 MiB
/wp-admin/options-discussion.php	0.901 s	0.666 s	-0.235 s	3.86 MiB	5.48 MiB	+ 1.62 MiB
/wp-admin/edit-comments.php	0.562 s	0.564 s	+0.002 s	3.88 MiB	5.57 MiB	+ 1.68 MiB
/	0.323 s	0.412 s	+0.089 s	4.23 MiB	5.87 MiB	+ 1.65 MiB
Average	0.901 s	0.853 s	-0.048 s	4.41 MiB	6.08 MiB	+ 1.67 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

PO File

JavaScript

Language		%	Lines of code	Comment lines	Files
	PHP	55.9%	83,353	24,740	213
	PO File	22.4%	33,380	70,080	21
	JavaScript	16.8%	25,102	6,480	156
	CSS	4.3%	6,479	160	11
	SVG	0.3%	447	2	58
	Markdown	0.2%	319	0	6
	JSON	0.1%	123	0	3
Total			149,203	101,462	468

PHP Code Analysis | More results »

Lines of code	84,722
Total complexity	14,473
Median class complexity	43.0
Median method complexity	3.0
Most complex class	WPSC_Upgrade_DB_V2
Most complex function	WPSC_Installation::initial_setup()

Classes	206
Methods	2,595
Functions	31

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 20

wp_psmsc_agents
wp_psmsc_archived_threads
wp_psmsc_archived_tickets
wp_psmsc_attachments
wp_psmsc_categories
wp_psmsc_custom_fields
wp_psmsc_customers
wp_psmsc_email_notifications
wp_psmsc_email_otp
wp_psmsc_holidays
wp_psmsc_logs
wp_psmsc_options
wp_psmsc_priorities
wp_psmsc_scheduled_tasks
wp_psmsc_statuses
wp_psmsc_threads
wp_psmsc_ticket_tags
wp_psmsc_tickets
wp_psmsc_wh_exceptions
wp_psmsc_working_hrs

Options `wp_options` 42

wpsc_current_version
wpsc_db_version
wpsc-agent-roles
wpsc-ap-agent-collision
wpsc-ap-dashboard
wpsc-ap-general
wpsc-ap-individual-ticket
wpsc-ap-modal
wpsc-ap-ticket-list
wpsc-atl-default-filters
wpsc-atl-filter-items
wpsc-atl-list-items
wpsc-ctl-default-filters
wpsc-ctl-filter-items
wpsc-ctl-list-items
wpsc-dashboard-cards
wpsc-dashboard-widgets
wpsc-db-gs-settings
wpsc-email-templates
wpsc-en-general
wpsc-en-guest-login
wpsc-en-user-reg
wpsc-gdpr-settings
wpsc-gs-file-attachments
wpsc-gs-general
wpsc-gs-page-settings
wpsc-gs-thankyou-page-settings
wpsc-ms-advanced-settings
wpsc-recaptcha-settings
wpsc-string-translation
wpsc-te-advanced
wpsc-te-agent
wpsc-te-guest-user
wpsc-te-registered-user
wpsc-term-and-conditions
wpsc-tff
wpsc-ticket-tags-general-settings
wpsc-ticket-widget
wpsc-tl-ms-advanced
wpsc-tl-ms-agent-view
wpsc-tl-ms-customer-view
wpsc-wh-settings

User Metadata `wp_usermeta` 1

1_wpsc_tl_default_filter

PHP Error Log

The log file is empty.

SupportCandy 3.4.6