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2. SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
3. 3.5.0 (latest)

SupportCandy 3.5.0

Does SupportCandy work with WordPress 7.0 and PHP 8.1.12? A smoke test was performed on 2026-06-30 15:49:12 UTC.

Summary

Pages 13

Plugins ‹ Test site — WordPress

Support

Support → Archived

Support → Customers

Support → Support Agents

Support → Custom Fields

Support → Ticket List

Support → Email Notifications

Support → Settings

Support → Licenses

Support → Pro Features

Support → Other Plugins

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.715 s	1.220 s	+0.505 s	3.92 MiB	5.65 MiB	+ 1.73 MiB
/wp-admin/edit.php	0.599 s	0.605 s	+0.006 s	3.98 MiB	5.65 MiB	+ 1.67 MiB
/wp-admin/post-new.php	2.712 s	2.103 s	-0.609 s	6.56 MiB	8.38 MiB	+ 1.83 MiB
/wp-admin/upload.php	0.728 s	0.812 s	+0.084 s	3.89 MiB	5.61 MiB	+ 1.72 MiB
/wp-admin/options-writing.php	0.556 s	0.587 s	+0.031 s	3.86 MiB	5.56 MiB	+ 1.7 MiB
/wp-admin/media-new.php	0.596 s	0.658 s	+0.062 s	3.85 MiB	5.55 MiB	+ 1.7 MiB
/wp-admin/edit-tags.php?taxonomy=category	0.483 s	0.901 s	+0.418 s	3.86 MiB	5.57 MiB	+ 1.71 MiB
/wp-admin/post-new.php?post_type=page	2.217 s	1.541 s	-0.676 s	6.55 MiB	8.37 MiB	+ 1.82 MiB
/wp-admin/options-discussion.php	0.633 s	0.655 s	+0.022 s	3.86 MiB	5.51 MiB	+ 1.65 MiB
/wp-admin/edit-comments.php	0.535 s	0.628 s	+0.093 s	3.88 MiB	5.6 MiB	+ 1.71 MiB
/	0.318 s	0.460 s	+0.142 s	4.23 MiB	5.91 MiB	+ 1.68 MiB
Average	0.917 s	0.925 s	+0.007 s	4.4 MiB	6.12 MiB	+ 1.72 MiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

Language		%	Lines of code	Comment lines	Files
	PHP	56.2%	84,334	24,995	214
	PO File	22.2%	33,380	70,080	21
	JavaScript	16.8%	25,161	6,491	156
	CSS	4.2%	6,357	164	11
	SVG	0.3%	447	2	58
	Markdown	0.2%	319	0	6
	JSON	0.1%	123	0	3
Total			150,121	101,732	469

PHP Code Analysis | More results »

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 20

• wp_psmsc_agents
• wp_psmsc_archived_threads
• wp_psmsc_archived_tickets
• wp_psmsc_attachments
• wp_psmsc_categories
• wp_psmsc_custom_fields
• wp_psmsc_customers
• wp_psmsc_email_notifications
• wp_psmsc_email_otp
• wp_psmsc_holidays
• wp_psmsc_logs
• wp_psmsc_options
• wp_psmsc_priorities
• wp_psmsc_scheduled_tasks
• wp_psmsc_statuses
• wp_psmsc_threads
• wp_psmsc_ticket_tags
• wp_psmsc_tickets
• wp_psmsc_wh_exceptions
• wp_psmsc_working_hrs

Options wp_options 43

• wpsc_current_version
• wpsc_db_version
• wpsc_is_paid_customer
• wpsc-agent-roles
• wpsc-ap-agent-collision
• wpsc-ap-dashboard
• wpsc-ap-general
• wpsc-ap-individual-ticket
• wpsc-ap-modal
• wpsc-ap-ticket-list
• wpsc-atl-default-filters
• wpsc-atl-filter-items
• wpsc-atl-list-items
• wpsc-ctl-default-filters
• wpsc-ctl-filter-items
• wpsc-ctl-list-items
• wpsc-dashboard-cards
• wpsc-dashboard-widgets
• wpsc-db-gs-settings
• wpsc-email-templates
• wpsc-en-general
• wpsc-en-guest-login
• wpsc-en-user-reg
• wpsc-gdpr-settings
• wpsc-gs-file-attachments
• wpsc-gs-general
• wpsc-gs-page-settings
• wpsc-gs-thankyou-page-settings
• wpsc-ms-advanced-settings
• wpsc-recaptcha-settings
• wpsc-string-translation
• wpsc-te-advanced
• wpsc-te-agent
• wpsc-te-guest-user
• wpsc-te-registered-user
• wpsc-term-and-conditions
• wpsc-tff
• wpsc-ticket-tags-general-settings
• wpsc-ticket-widget
• wpsc-tl-ms-advanced
• wpsc-tl-ms-agent-view
• wpsc-tl-ms-customer-view
• wpsc-wh-settings

User Metadata wp_usermeta 1

• 1_wpsc_tl_default_filter

PHP Error Log

The log file is empty.

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