Report - ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.4

Does "ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base" work with WordPress 6.8.3 and PHP 8.1.12? A smoke test was performed on 2025-10-06 03:18:01 UTC.

Summary

Errors

2	Unrecognized messages in the PHP error log
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 51.47 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	6.8.3
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2026-06-24T17:00:00+00:00
Active installs	100+
WordPress.org page	https://wordpress.org/plugins/thrivedesk/
Badges	Get badge code

Pages 4

ThriveDesk ‹ Test site — WordPress

URL	/wp-admin/admin.php?page=thrivedesk
Requested URL	/wp-admin/plugins.php?action=activate&plugin=thrivedesk%2Fthrivedesk.php&plugin_status=all&paged=1&s&_wpnonce=bfe6ae3524
Aspect	after-activation
HTTP status	200
Load time	0.341 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

ThriveDesk

URL	/wp-admin/admin.php?page=thrivedesk
Aspect	menu-item
HTTP status	200
Load time	0.198 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

ThriveDesk → API Verify

URL	/wp-admin/admin.php?page=td-api
Aspect	menu-item
HTTP status	200
Load time	0.180 s
Memory usage	3.54 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.177 s
Memory usage	3.46 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.350 s	0.291 s	-0.059 s	3.51 MiB	3.56 MiB	+ 54.49 KiB
/wp-admin/edit.php	0.210 s	0.206 s	-0.004 s	3.57 MiB	3.62 MiB	+ 54.16 KiB
/wp-admin/post-new.php	0.851 s	0.651 s	-0.200 s	6.06 MiB	6.15 MiB	+ 86.15 KiB
/wp-admin/upload.php	0.847 s	0.287 s	-0.560 s	3.52 MiB	3.56 MiB	+ 36.75 KiB
/wp-admin/options-writing.php	0.228 s	0.171 s	-0.057 s	3.5 MiB	3.54 MiB	+ 40.74 KiB
/wp-admin/media-new.php	0.297 s	0.200 s	-0.097 s	3.49 MiB	3.54 MiB	+ 48.94 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.200 s	0.395 s	+0.195 s	3.5 MiB	3.56 MiB	+ 59.61 KiB
/wp-admin/post-new.php?post_type=page	0.613 s	0.688 s	+0.075 s	6.05 MiB	6.13 MiB	+ 81.67 KiB
/wp-admin/options-discussion.php	0.276 s	0.277 s	+0.001 s	3.5 MiB	3.54 MiB	+ 37.24 KiB
/wp-admin/edit-comments.php	0.500 s	0.215 s	-0.285 s	3.52 MiB	3.56 MiB	+ 36.74 KiB
/	0.330 s	0.209 s	-0.121 s	3.43 MiB	3.46 MiB	+ 29.63 KiB
Average	0.427 s	0.326 s	-0.101 s	3.97 MiB	4.02 MiB	+ 51.47 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

Language		%	Lines of code	Comment lines	Files
	PHP	98.6%	3,955	1,099	41
	JSON	0.9%	35	0	2
	SVG	0.3%	14	0	3
	CSS	0.1%	3	0	2
	JavaScript	0.1%	3	1	3
Total			4,010	1,100	51

PHP Code Analysis | More results »

Lines of code	3,008
Total complexity	636
Median class complexity	18.0
Median method complexity	2.0
Most complex class	ThriveDesk\Api
Most complex function	ThriveDesk\Api::api_listener()

Classes	23
Methods	214
Functions	12

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

wp_td_conversations

Options `wp_options` 4

td_db_version
thrivedesk_installed
thrivedesk_options
thrivedesk_version

PHP Error Log 2 lines

[06-Oct-2025 03:18:17 UTC] ThriveDesk: No API key found in settings
[06-Oct-2025 03:18:19 UTC] ThriveDesk: No API key found in settings

ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.4