Report - ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.5

Does "ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base" work with WordPress 6.9.1 and PHP 8.1.12? A smoke test was performed on 2026-02-09 10:15:17 UTC.

Summary

Errors

2	Unrecognized messages in the PHP error log
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 63.64 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	6.9.1
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2026-06-24T17:00:00+00:00
Active installs	100+
WordPress.org page	https://wordpress.org/plugins/thrivedesk/
Badges	Get badge code

Pages 4

ThriveDesk ‹ Test site — WordPress

URL	/wp-admin/admin.php?page=thrivedesk
Requested URL	/wp-admin/plugins.php?action=activate&plugin=thrivedesk%2Fthrivedesk.php&plugin_status=all&paged=1&s&_wpnonce=e81fc9c3b5
Aspect	after-activation
HTTP status	200
Load time	0.448 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

ThriveDesk

URL	/wp-admin/admin.php?page=thrivedesk
Aspect	menu-item
HTTP status	200
Load time	0.275 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

ThriveDesk → API Verify

URL	/wp-admin/admin.php?page=td-api
Aspect	menu-item
HTTP status	200
Load time	0.268 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.182 s
Memory usage	4.14 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.412 s	0.363 s	-0.049 s	3.78 MiB	3.83 MiB	+ 54.49 KiB
/wp-admin/edit.php	0.351 s	0.381 s	+0.030 s	3.78 MiB	3.84 MiB	+ 54.16 KiB
/wp-admin/post-new.php	0.857 s	0.858 s	+0.001 s	6.31 MiB	6.49 MiB	+ 186.15 KiB
/wp-admin/upload.php	0.629 s	0.505 s	-0.124 s	3.74 MiB	3.77 MiB	+ 36.75 KiB
/wp-admin/options-writing.php	0.342 s	0.294 s	-0.048 s	3.71 MiB	3.75 MiB	+ 40.74 KiB
/wp-admin/media-new.php	0.527 s	0.270 s	-0.257 s	3.7 MiB	3.75 MiB	+ 48.94 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.451 s	0.320 s	-0.131 s	3.72 MiB	3.77 MiB	+ 59.61 KiB
/wp-admin/post-new.php?post_type=page	0.690 s	0.678 s	-0.012 s	6.3 MiB	6.41 MiB	+ 115.63 KiB
/wp-admin/options-discussion.php	0.355 s	0.304 s	-0.051 s	3.71 MiB	3.75 MiB	+ 37.24 KiB
/wp-admin/edit-comments.php	0.329 s	0.316 s	-0.013 s	3.73 MiB	3.77 MiB	+ 36.73 KiB
/	0.254 s	0.211 s	-0.043 s	4.11 MiB	4.14 MiB	+ 29.63 KiB
Average	0.472 s	0.409 s	-0.063 s	4.23 MiB	4.3 MiB	+ 63.64 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

Language		%	Lines of code	Comment lines	Files
	PHP	98.6%	3,964	1,099	41
	JSON	0.9%	35	0	2
	SVG	0.3%	14	0	3
	CSS	0.1%	3	0	2
	JavaScript	0.1%	3	1	3
Total			4,019	1,100	51

PHP Code Analysis | More results »

Lines of code	3,008
Total complexity	636
Median class complexity	18.0
Median method complexity	2.0
Most complex class	ThriveDesk\Api
Most complex function	ThriveDesk\Api::api_listener()

Classes	23
Methods	214
Functions	12

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

wp_td_conversations

Options `wp_options` 4

td_db_version
thrivedesk_installed
thrivedesk_options
thrivedesk_version

PHP Error Log 2 lines

[09-Feb-2026 10:15:35 UTC] ThriveDesk: No API key found in settings
[09-Feb-2026 10:15:36 UTC] ThriveDesk: No API key found in settings

ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.5