Report - ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.6

Does "ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base" work with WordPress 6.9.4 and PHP 8.1.12? A smoke test was performed on 2026-03-23 05:01:30 UTC.

Summary

Errors

2	Unrecognized messages in the PHP error log
	No JavaScript exceptions
	All test pages loaded successfully
	No resource errors

Performance

Memory usage: 63.6 KiB
The average PHP memory usage increased by this amount after activating by the plugin.

Page speed impact: insignificant.
The plugin didn't make the site noticeably slower.

Environment

WordPress version	6.9.4
PHP version	8.1.12
MySQL version	10.6.10
PHP memory limit	512M

Plugin Info

Last updated	2026-06-24T17:00:00+00:00
Active installs	100+
WordPress.org page	https://wordpress.org/plugins/thrivedesk/
Badges	Get badge code

Pages 4

ThriveDesk ‹ Test site — WordPress

URL	/wp-admin/admin.php?page=thrivedesk
Requested URL	/wp-admin/plugins.php?action=activate&plugin=thrivedesk%2Fthrivedesk.php&plugin_status=all&paged=1&s&_wpnonce=8c20c1a1e1
Aspect	after-activation
HTTP status	200
Load time	0.448 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

ThriveDesk

URL	/wp-admin/admin.php?page=thrivedesk
Aspect	menu-item
HTTP status	200
Load time	0.269 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

ThriveDesk → API Verify

URL	/wp-admin/admin.php?page=td-api
Aspect	menu-item
HTTP status	200
Load time	0.273 s
Memory usage	3.75 MiB
JS errors	None
Resource errors	None

Test site – Just another WordPress site

URL	/
Aspect	front-page
HTTP status	200
Load time	0.191 s
Memory usage	4.14 MiB
JS errors	None
Resource errors	None

Benchmark

URL	Load time			Memory usage
URL	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.436 s	0.359 s	-0.077 s	3.78 MiB	3.83 MiB	+ 54.49 KiB
/wp-admin/edit.php	0.359 s	0.292 s	-0.067 s	3.78 MiB	3.84 MiB	+ 54.16 KiB
/wp-admin/post-new.php	0.853 s	1.060 s	+0.207 s	6.31 MiB	6.49 MiB	+ 186.15 KiB
/wp-admin/upload.php	0.697 s	0.425 s	-0.272 s	3.74 MiB	3.77 MiB	+ 36.75 KiB
/wp-admin/options-writing.php	0.317 s	0.298 s	-0.019 s	3.71 MiB	3.75 MiB	+ 40.74 KiB
/wp-admin/media-new.php	0.522 s	0.347 s	-0.175 s	3.7 MiB	3.75 MiB	+ 48.94 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.482 s	0.295 s	-0.187 s	3.72 MiB	3.77 MiB	+ 59.61 KiB
/wp-admin/post-new.php?post_type=page	0.678 s	0.747 s	+0.069 s	6.3 MiB	6.41 MiB	+ 115.63 KiB
/wp-admin/options-discussion.php	0.330 s	0.438 s	+0.108 s	3.71 MiB	3.75 MiB	+ 37.24 KiB
/wp-admin/edit-comments.php	0.322 s	0.331 s	+0.009 s	3.73 MiB	3.77 MiB	+ 36.8 KiB
/	0.271 s	0.181 s	-0.090 s	4.11 MiB	4.14 MiB	+ 29.08 KiB
Average	0.479 s	0.434 s	-0.045 s	4.23 MiB	4.3 MiB	+ 63.6 KiB

Code Statistics

Note: Third-party libraries and minified JS/CSS files are excluded from these statistics where possible, so the numbers you see here may be lower than those reported by other tools.

PHP

Language		%	Lines of code	Comment lines	Files
	PHP	98.5%	3,970	1,099	41
	JSON	1.0%	41	0	3
	SVG	0.3%	14	0	3
	CSS	0.1%	3	0	2
	JavaScript	0.1%	3	1	3
Total			4,031	1,100	52

PHP Code Analysis | More results »

Lines of code	3,014
Total complexity	636
Median class complexity	18.0
Median method complexity	2.0
Most complex class	ThriveDesk\Api
Most complex function	ThriveDesk\Api::api_listener()

Classes	23
Methods	214
Functions	12

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

wp_td_conversations

Options `wp_options` 4

td_db_version
thrivedesk_installed
thrivedesk_options
thrivedesk_version

PHP Error Log 2 lines

[23-Mar-2026 05:01:48 UTC] ThriveDesk: No API key found in settings
[23-Mar-2026 05:01:49 UTC] ThriveDesk: No API key found in settings

ThriveDesk - Live Chat, AI Chatbot, Helpdesk & Knowledge Base 2.1.6