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uCare - Support Ticket System 1.2.1

Does uCare - Support Ticket System work with WordPress 4.8 and PHP 7.0.16? A smoke test was performed on 2017-06-20 20:43:20 UTC.

Summary

Pages 10

Plugins ‹ Test site — WordPress

Email Templates

Email Templates → New Template

uCare Support

uCare Support → Tickets List

uCare Support → Create Ticket

uCare Support → Launch Desk

uCare Support → Settings

uCare Support → Add-ons

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.109 s	0.053 s	-0.056 s	2.9 MiB	3.51 MiB	+ 625.26 KiB
/wp-admin/edit.php	0.122 s	0.138 s	+0.016 s	2.91 MiB	3.53 MiB	+ 635.66 KiB
/wp-admin/post-new.php	0.150 s	0.081 s	-0.069 s	2.98 MiB	3.58 MiB	+ 608.32 KiB
/wp-admin/upload.php	0.096 s	0.079 s	-0.017 s	2.81 MiB	3.34 MiB	+ 535.86 KiB
/wp-admin/options-writing.php	0.070 s	0.047 s	-0.023 s	2.81 MiB	3.35 MiB	+ 552.41 KiB
/wp-admin/media-new.php	0.045 s	0.110 s	+0.065 s	2.8 MiB	3.34 MiB	+ 553.39 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.098 s	0.094 s	-0.004 s	2.84 MiB	3.38 MiB	+ 553.39 KiB
/wp-admin/post-new.php?post_type=page	0.163 s	0.048 s	-0.115 s	2.97 MiB	3.56 MiB	+ 604.35 KiB
/wp-admin/options-discussion.php	0.074 s	0.137 s	+0.063 s	2.8 MiB	3.34 MiB	+ 553.03 KiB
/wp-admin/edit-comments.php	0.084 s	0.088 s	+0.004 s	2.84 MiB	3.45 MiB	+ 617.56 KiB
/	0.107 s	0.109 s	+0.002 s	2.6 MiB	3.02 MiB	+ 435.54 KiB
Average	0.102 s	0.089 s	-0.012 s	2.84 MiB	3.4 MiB	+ 570.43 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

• wp_ucare_logs

Options wp_options 9

• smartcat_support_closed-email-template
• smartcat_support_inactive-email
• smartcat_support_logging-enabled
• smartcat_support_page-id
• smartcat_support_password-reset-email
• smartcat_support_reply-template
• smartcat_support_ticket-created-email
• smartcat_support_version
• smartcat_support_welcome-email-template

User Metadata wp_usermeta 1

• first_login

Custom Post Types 2

ID	Name
email_template	Email Templates
support_ticket	Support Tickets

Roles 3

ID	Name
support_admin	support_admin
support_agent	support_agent
support_user	support_user

Capabilities 27

• read_support_ticket
• read_support_tickets
• edit_support_ticket
• edit_support_tickets
• edit_others_support_tickets
• edit_published_support_tickets
• publish_support_tickets
• delete_support_tickets
• delete_others_support_tickets
• delete_private_support_tickets
• delete_published_support_tickets
• create_support_tickets
• use_support
• manage_support_tickets
• edit_support_ticket_comments
• manage_support
• read_email_template
• read_email_templates
• edit_email_template
• edit_email_templates
• edit_others_email_templates
• edit_published_email_templates
• publish_email_templates
• delete_email_templates
• delete_others_email_templates
• delete_private_email_templates
• delete_published_email_templates

PHP Error Log 2 lines

[20-Jun-2017 20:43:37 UTC] 1.1.1
[20-Jun-2017 20:43:37 UTC] 1.2.0

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