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uCare - Support Ticket System 1.4.2

Does uCare - Support Ticket System work with WordPress 4.9.1 and PHP 7.0.16? A smoke test was performed on 2017-11-30 22:58:34 UTC.

Summary

Pages 11

‹ Test site — WordPress

Email Templates

Email Templates → New Template

uCare Support

uCare Support → Tickets

uCare Support → Create Ticket

uCare Support → Ticket Categories

uCare Support → Launch Help Desk

uCare Support → Settings

uCare Support → Add-ons

Test site – Just another WordPress site

Benchmark

URL	Load time			Memory usage
	Inactive	Active	Change	Inactive	Active	Change
/wp-admin/index.php	0.128 s	0.062 s	-0.066 s	2.98 MiB	3.73 MiB	+ 765.17 KiB
/wp-admin/edit.php	0.107 s	0.049 s	-0.058 s	3 MiB	3.75 MiB	+ 759.22 KiB
/wp-admin/post-new.php	0.201 s	0.102 s	-0.099 s	3.07 MiB	3.84 MiB	+ 782.73 KiB
/wp-admin/upload.php	0.129 s	0.125 s	-0.004 s	2.91 MiB	3.64 MiB	+ 753.49 KiB
/wp-admin/options-writing.php	0.089 s	0.070 s	-0.019 s	2.9 MiB	3.63 MiB	+ 753.51 KiB
/wp-admin/media-new.php	0.047 s	0.090 s	+0.043 s	2.89 MiB	3.63 MiB	+ 753.86 KiB
/wp-admin/edit-tags.php?taxonomy=category	0.087 s	0.095 s	+0.008 s	2.93 MiB	3.67 MiB	+ 753.55 KiB
/wp-admin/post-new.php?post_type=page	0.194 s	0.168 s	-0.026 s	3.08 MiB	3.83 MiB	+ 775.47 KiB
/wp-admin/options-discussion.php	0.096 s	0.100 s	+0.004 s	2.89 MiB	3.63 MiB	+ 753.82 KiB
/wp-admin/edit-comments.php	0.084 s	0.054 s	-0.030 s	2.93 MiB	3.67 MiB	+ 754.61 KiB
/	0.081 s	0.088 s	+0.007 s	2.72 MiB	3.23 MiB	+ 530.32 KiB
Average	0.113 s	0.091 s	-0.022 s	2.94 MiB	3.66 MiB	+ 739.61 KiB

Additions

Things that the plugin adds to the site. This section is not intended to be comprehensive. The test tool only looks for a few specific types of added content.

Database Tables 1

• wp_ucare_logs

Options wp_options 14

• smartcat_support_closed-email-template
• smartcat_support_customer-reply
• smartcat_support_first-140-run
• smartcat_support_first-run
• smartcat_support_inactive-email
• smartcat_support_logging-enabled
• smartcat_support_new-ticket-admin-email
• smartcat_support_page-id
• smartcat_support_password-reset-email
• smartcat_support_reply-template
• smartcat_support_ticket-assigned
• smartcat_support_ticket-created-email
• smartcat_support_version
• smartcat_support_welcome-email-template

User Metadata wp_usermeta 1

• first_login

Custom Post Types 2

ID	Name
email_template	Email Templates
support_ticket	Support Tickets

Roles 3

ID	Name
support_admin	Support Admin
support_agent	Support Agent
support_user	Support User

Capabilities 27

• read_support_ticket
• read_support_tickets
• edit_support_ticket
• edit_support_tickets
• edit_others_support_tickets
• edit_published_support_tickets
• publish_support_tickets
• delete_support_tickets
• delete_others_support_tickets
• delete_private_support_tickets
• delete_published_support_tickets
• create_support_tickets
• use_support
• manage_support_tickets
• edit_support_ticket_comments
• manage_support
• read_email_template
• read_email_templates
• edit_email_template
• edit_email_templates
• delete_email_templates
• edit_others_email_templates
• edit_published_email_templates
• publish_email_templates
• delete_others_email_templates
• delete_private_email_templates
• delete_published_email_templates

PHP Error Log 2 lines

[30-Nov-2017 22:58:42 UTC] 1.1.1
[30-Nov-2017 22:58:42 UTC] 1.2.0

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